09516501254
Work Experience
Work History
Dropshipping Product Researcher/ SMM
June 2023- February 2025
Conduct thorough product research using organic and paid methods, including Ads Library, TikTok analysis, Minea, and Google Trends. I spy on competitors, analyze data, search for suppliers on AliExpress and CJ Dropshipping, negotiate with suppliers, and suggest retail prices.
Strategized and created viral, trend-based content with optimized captions to boost engagement and visibility. Scheduled posts, responded to audience interactions, and tracked monthly metrics to measure growth. Increased followers and engagement through profile optimization and consistent, data-driven content strategies.
Shopify VA/Customer Support
June 2021 - March 2023
Maintain customer relation and assisting customer orders by doing customer service and live chat support. Responsibilities include providing prompt and professional responses to customer inquiries, resolving complaints, and ensuring customer satisfaction. Additionally, I was responsible for product listing and sourcing, order fulfillment, and tracking orders to ensure timely delivery. I was also tasked with handling PayPal disputes and assisting in making email marketing campaigns using Klaviyo. Developed strong problem-solving and communication skills, making me a valuable asset to any team.
Chat support agent
February 10, 2021-May 8, 2021
Maintain customer relation and assisting customer orders by doing customer service and live chat support. Responsibilities include providing prompt and professional responses to customer inquiries, resolving complaints, and ensuring customer satisfaction. Additionally, I was responsible for product listing and sourcing, order fulfillment, and tracking orders to ensure timely delivery. I was also tasked with handling PayPal disputes and assisting in making email marketing campaigns using Klaviyo. Developed strong problem-solving and communication skills, making me a valuable asset to any team.
Real estate Agent
August 24 2020- December 2020
Finding client to buy Land. Set Appointment and do the market.
Part-Time online seller
January 2018- February 2021
Manage fb page, create content and develop marketing strategy to target the market and be updated on trending product